Testimonials
Some of our Reviews & Testimonials
At Riviera, we understand that replacing your hair is a very emotional decision. However, our years of experience have well equipped us to help you in this time of need. Our professional and compassionate staff is prepared to assist you with all of your hair replacement needs; anywhere from initially choosing your system to styling and maintaining it. Read the testimonials below and see how we’ve helped others!
In our 50 years of serving the community, Riviera has maintained a reputation for excellence and dedication. We will strive to ensure your satisfaction and do whatever it takes to give you the alluring hair you’ve always wanted.
We have been privileged with receiving the following gracious testimonials from some of our satisfied clients:
I didn’t get to see you after Judy put the finishing touches on my new wig, but it came out great! The color, the texture, the cut—perfect! Thank you so much for being your usual, accommodating self and making all the adjustments to make me happy. Riviera is the best!
When the wig was delivered, my sister went to work on her. The moment my sister replaced the bald head with luscious tresses the emotion set in. My friend dissolved in tears of joy, the first happiness that she had experienced since that dire diagnosis. She was immediately impressed by my sister’s gentle nature and care.
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On what was a truly heartbreaking day for me having to come to terms with my cancer diagnosis by suffering the loss of my hair, you were a huge support to me in this process. Not only did you get the job done by shaving my head in record time but you did it with the utmost of caring and compassion. Before I knew it, I was “wig worthy” and felt less heartsick. I’m deeply grateful for your empathy and professionalism.
Most sincerely and with great gratitude – I’ll never forget you!
Thank you again for everything!
I wanted to thank you again for understanding my situation. I’ve been very happy with my purchase and was concerned about having to change to a different quality. I cannot thank you enough for being so accommodating and considerate. I have to say, everyone at Riviera is always so pleasant and helpful. They always make me feel so comfortable, and everyone is so positive and reassuring. Thank you again.
Thank you all so much for making me look beautiful on my wedding day. I can always count on you to make my hair look perfect. Thank you for everything.
Thank you so much for your compassion and professionalism. Your kindness has made such a difference.
Thank you for your attention to me and my wonderful wigs. Your generosity is much appreciated. Someday I hope to repay the favor.
I can’t thank you all enough for the wonderful work you do and for all those whose lives you touch who are grateful for the service you provide. Hope all the good care you give to others comes back to you. Thank you so much.
Your masterful work has given my daughter the comfort and confidence to feel beautiful and be social during her chemotherapy treatment. I will always be eternally grateful for all the kindness, compassion, and professionalism. You truly are the best.
I just want to thank you all for making this experience as comfortable as possible for me. Everyone was very kind, and went above and beyond. Thanks!
When I first walked into your office I was a nervous wreck. There after my friend introduced me to you and your wonderful staff, I felt at ease. However, now that I have my hairpiece I regained my self confidence! You matched it perfectly to my color and you took years off my age. Thank you – Thank you! I will be coming in for a wash and blow dry once a month.
I am now going through my second bout of cancer, after my original diagnosis 3 years ago. I was devastated with my orignial diagnosis and with losing my hair due to chemo. At the time I was advised of a few hair replacement/wig specialzing firms (including Riviera, but I decided to go locally.) The firm I went to was experienced and convenient and due to my health and mental condition at the time, I did not really investigate wigs or firms that provided them.
Well here I am three years later and once again facing the entire ordeal that cancer brings to a person. When it comes to wigs, I have become more experienced based on my previous wigs from 3 years ago. The fact is that I was not happy with the feel, look, and color of my previous wigs but was just too caught up with the recovery process at the time to do anything about it.
Since that time 3 years ago, I decided to contact Riviera Hair Replacement and made an appointment in anticipation of losing my hair once again. Although the issue of treating cancer takes its own path, that same path brought me to Riviera Hair Replacement.
It is not easy to find the singular best adjective to describe Riviera, so let me provide some that are appropriate: CARING – CONCERNED – COMPASSIONATE – KNOWLEDGEABLE – PROFESSIONAL. There are so many more that can be used and would be accurate. At my appointment, I brought my previous wigs. I did not tell where they were purchased but right away Jack was able to tell me exactly what was wrong with my original wigs and what should be done and what would be done with the wigs he would provide. “The old ones were too heavy, not the right color or correct style.”
Jack and the very professional, dedicated, and talented staff have now provided me with not just a wig, but one that matches my color and cut/style of my own hair, and is so light in weight that I not only “don’t mind” wearing it for an entire day but it actually makes me feel great when I put it on and will let me forget about one of the impacts that cancer and chemo can have on a person.
Riviera Hair Replacement is now like family and friends in my life, moving forward. I would recommend them to anyone and everyone. In addition, please feel free to have any prospect contact me as a referral or a person who can share other information.
P.S. Yesterday, I had one of my chemo treatments and 3 different women all made a similar inquiry to me; “That’s still your own hair, right?” They were shocked when I said it was a wig and I told them all about Riviera Hair Replacement and the people who make up the firm.
Thank you for the great hair replacement! You guys are real pros!
Thank you for the kindness, compassion and concern you showed me during my chemotherapy treatments. You made me feel safe and comfortable and I truly appreciate it. You made a big difference in the way I look and feel and I wanted you to know that.
Just a note to say thank you so much for being so kind. All my future wigs will be purchsed at Riviera. You and your staff make something so emotional so ok and pleasurable. I am so, so thankful for what you did for me.
I just can’t find the proper words to say how happy I am with my hairpiece. Everyone who sees me tells me how great I look and they do not know about my hair loss. I am so happy with my new look thanks to you and your staff. You make my life so much better.
I cannot begin to thank you for your kindness and generosity shown to me. Needless to say you know what a traumatic experience it is for any woman to lose their hair. You made me feel so secure and comfortable. My wig looks fabulous, I look so ‘put together.’ Thank you for patience and expertise.
I want to take this opportunity to thank you for all your concern and support. Everyone at Riviera exhibits such professionalism. I am so pleased with my hair replacement and adore the style!
I just wanted to write you a note to thank you for your kindness and compassion during my breast cancer treatment. From the very first visit to Riviera for my consultation, I always felt you understood. You and your wonderful staff treated me with dignity and made me feel very comfortable. I can honestly say losing my hair was difficult, but you certainly made it easier. I will recommend Riviera without hesitation.
I should also note that they are extremely honest in their business dealings (a very rare commodity these days.) A perfect example is what occurred only a few months ago. After being fitted with a new hair unit and wearing it about a month, I noticed what I perceived to be a minor defect in the base of the unit. For all appearances, the unit looked absolutely perfect. I just happened to mention the problem thinking it might just require a simple quick fix as I was very happy with the unit overall. They told me that the unit had to be replaced because of this problem. I was astounded because it looked fine and really did not seem too big of a deal to even just live with. They insisted that it should be replaced (totally free of charge, of course) contrary to my saying it would be ok with me to just leave it as is. This is just one example of the kind of professionalism exhibited at Riviera.
I must also point out that Judy has been my hair stylist for most of these many years that I’ve been coming to Riviera and I couldn’t be happier with her fine work. She cuts each unit into a perfect fit and takes much extra time doing so to make it look perfect. I can’t thank her enough for her diligent work. She is the absolute best!
The best compliment a person with a hair replacement can receive is for people to not notice that they are wearing one. I’ve never received those awkward glances of my hair that can occur as an automatic reflex to someone who wears a hair unit of poor quality. The only people I have ever told that I was wearing a unit (outside of my family and friends circle), have been a few doctors during routine physical check-ups who were totally bewildered that I was wearing one.
So, if you are reading this and are considering a hair replacement of some sort, you could not be in better hands than Riviera! Go for it! I’m so glad I did those many years ago.
You are the best! There is no doubt in my mind or heart about that. I love my wig! I receive many compliments and have happily handed out your cards. Not only are you artists but your caring and compassion mean more than words could ever express. Thank you from the bottom of my heart.
What some of our clients say about us on Google:
GOOD
Based on 21 reviews
Posted on Google
Sincere OrellanaTrustindex verifies that the original source of the review is Google.
very relaxing, almost meditative experience with amazing results. My face felt snatched after my classic riviera facial with L.E.D. I was booked with Anna and she was more than great. With the staff making me feel comfortable along with the inviting atmosphere of the place, I do see myself returning for future treatments.Posted on Google
Steven From SpanjerFirst and foremost - Soren is amazing. He took over the salon and it could not be better. I left a Madison Avenue facility for Riviera and found them to be so much better than anyone could imagine. It's a HUGE commute for me - from Manhattan to Long Island, but it's worth it for me and worth it for you. You deserve it, believe me. Fran is my stylist and Lori answers the phones and is a total hoot. All of the employees are superstars. This was the best decision I've made in a very long time and I'm so glad I made the switch after 30 years of doing this.Posted on Google
Alex K.The new owner Soner, was very professional, nice and patient with me. He explained everything in details and let me try 5 or 6 different wigs until I made up my mind. He wasn't pushy at all. I gladly recommend this place .Posted on Google
Linda PimpinellaThis was the third place I went looking for a custom hairtopper. I went in thinking I was not going to get anything I wanted. I had been given the run around by a few companies. Riviera listened to what I wanted. Jack showed my a few options & gave me exactly what I wanted that day. Everyone was so nice. Cathy is an outstanding stylist. She cut & styled the piece perfectly. I highly recommend them. I walked out of there with a beautiful piece feeling confident & happy. Thank you so much Jack & CathyPosted on Google
Sonja SunnyStaff is wonderful! I love my beautiful topper!Posted on Google
William SchiavoI love this place. Everyone is so sweet and Jack is the greatest! The work here is excellent. Their hair pieces and wigs are undetectable. I give them ten stars.Posted on Google
Jane CasperMy mother recently use Riviera Hair replacement and this is what she had to say about them: I recently had a hair piece made (to cover the thinning hair on my crown) at Riviera Hair Replacement at 333 Jackson Ave in Syosset, NY. I high recommend everything ( and everyone!) about Riviera. Under the guidance of the very talented Jack McRobb, all the stylists and receptionists were courteous, accommodating , knowledgable and professional. Jack and Cathy, the hair stylist. took great care in listening to my concerns and my descriptions of the way I liked to style my hair. I was very pleased with the resulting hair piece they made and wearing it has helped restore my self confidence. In addition, when my ride home failed to appear before the closing of the shop because of traffic, the receptionist Lori, insisted on waiting outside with me, well past the closing time of the shop, until my ride appeared and I was safely on my way home. Lori's caring and personal demeanor, made me feel comfortable and lessened my anxiety, for which I was very grateful!.
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